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Cookie Policy

Website Functionality

We use cookies to improve the functionality of our Shadow Industrial website. There are five main cookies which are stored to improve the functionality for our customers while using the website, they are:

  1. Cookies which help create a dynamic and relevant experience for our customers.
  2. Cookies which directly store information about what has been added to the basket whilst using the website.
  3. Cookies which help determine which currency you’ve previously selected to view the website as.
  4. Cookies which are used once an order has been placed via the shop to improve your experience.
  5. Cookies which are set when you’re logged into your account on one of our websites.

Advertising, recommendations and retargeting

We use cookies with third-party vendors to improve our advertising for our websites and make our advertising relevant for you and others. Cookies are used with third-party retargeting software to enhance our advertising to relevant audiences. No personal information is collected when we do this.

From time to time we may also use Google, Facebook or other Social media Ads for advertising. These platforms use cookies, web beacons and other mechanisms to collect and store information in the course of analysing site performance and in serving ads. We have access to this information in a non-personalised, summarised reporting format to allow us to judge the effectiveness of our site and ad campaigns. There is no information that would identify any individual’s access to our site and enable us to identify them or contact them as a result of visiting our site. Google’s cookie information is not visible to us and is not under our control. Users may find out more about Google cookies by visiting the Google ad and content network privacy policy.

If you wish to opt-out of retargeting, you can amend your preferences at: Ad settings. Check this link to see how Google uses information from sites

Analytics

We use cookies which are compatible with our analytics software to understand how our websites are used by our customers. We do not transfer any of your personal data and only process the information to find out how best to improve our products and services.

By using our websites

You agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at  ICO cookies and similar technologies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our websites.

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Everything you need to know about our industrial heating solutions

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Christmas 2024 Opening Times

Place your order by 1pm on Monday, 23rd December, for delivery before Christmas!

We are closed for the Christmas period from 12pm on Tuesday 24th December 2024 and re-open for business on Tuesday 2nd January 2025 at 9am. Merry Christmas and thank you for all your support during the past 12 months.

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